Privacy Policy

AI2Q respects the privacy of its users (hereinafter referred to as the “Privacy Policy”), and in order to provide safe and reliable services to its users, it requests information from users to complete purchases, register comments, or use certain features of the website.

Collection and Use of Personal Information:

To process and send orders, phone numbers, email addresses, and similar identifiers are required. Given that all legal and informational activities of AI2Q are conducted in accordance with the e-commerce laws of the State of Qatar, and an official invoice is issued during the purchase process, information such as the name and national ID number for individuals, or the name, commercial registration number, and tax identification number for institutions and companies, is entered. The email address and phone numbers provided by the user in their account are considered official and approved contact details for the user, and all correspondence and responses from the company are conducted through them.

Accordingly, the user’s address, email address, and mobile and landline phone numbers are considered confirmed information. In cases where this information is not entered correctly or completely, AI2Q reserves the right to request additional information from the user to verify its accuracy and may cancel the order if necessary.

Users may enter the name, address, and phone number of another person to receive the order, and AI2Q will only use this information for the purpose of delivering the specified order.

AI2Q also uses certain information on the website to communicate with users, optimize the website, and conduct research. Emails or Short Message Service (SMS) messages may be sent to website members to inform them of events, news, services, or promotions. If users do not wish to receive such communications, they can unsubscribe from the AI2Q newsletter in their profile settings. Failure to take action to unsubscribe constitutes an implied request to receive these communications, and AI2Q reserves the right to send them unless the user explicitly objects.

AI2Q reserves the right to edit user reviews and submissions in accordance with the website rules. Furthermore, if a comment or message sent by a user is subject to criminal matters under the laws of the State of Qatar, AI2Q may use the recorded information to take the necessary legal action. By using the services of the AI2Q website, users grant AI2Q the right to modify and use the information within the context of their website usage and waive any right to object to such use.

Protection of User Information:

Users are responsible for maintaining the confidentiality of their passwords and usernames. To prevent potential misuse, users must not disclose this information to any other person. If their mobile number is mistakenly selected by another individual, users should promptly change their mobile number in their user account and register the correct number to prevent any potential misuse or issues.

The user waives any responsibility for any potential recurrence resulting from the user’s failure to comply with the aforementioned matters and any right to file a claim against AI2Q in such instances. AI2Q considers the personal identity of users confidential and does not transfer their personal information to any other person or organization, except when required to be disclosed to the competent authorities by a judicial order issued by a competent court in the State of Qatar or in accordance with the prevailing laws and regulations of the country. In such cases, AI2Q shall not be held liable for any compensation, and users waive their right to object by expressing their consent to the website’s terms.

Cookies and IP Addresses:

AI2Q informs users that it may use other websites to collect IP addresses and cookies. However, AI2Q’s protocol, servers, security layers, appropriate data management methods, and computers prevent unauthorized access to user information. Naturally, in the event of unauthorized access or misuse by another party, AI2Q reserves the right to object and pursue legal action at its discretion and in accordance with the laws of the State of Qatar.

AI2Q makes its utmost effort to protect and maintain the information and privacy of its users and hopes to provide a safe, convenient, and enjoyable shopping experience for all users in compliance with the laws and regulations of the State of Qatar.